Last week, I tweeted at a friend, who was shocked that I had previously never made an Amazon purchase. (I have no defense or explanation—I know it’s weird.)
I had bought a gift for someone on Amazon, and I tweeted:
Amazon wasted no time in replying, and this is where things got good. I responded to their Twitter olive branch with what else? A Step Brothers gif.
Now, I kind of expected Amazon to “like” my tweet and move on, but what ensued was far, far better.
The Amazon customer service team matched not only my enthusiasm for the greatest film of our generation, but responded with incredible speed. I had fallen in love with a company’s customer service Twitter account.
“Surely they’ll stop responding soon,” I thought to myself. “This is too good to be true.” Testing them, I brought up one of the most iconic events known to man: the Catalina Wine Mixer.
They spoke my language. These were my people. I didn’t know the end was near for this interaction, though. I thought our friendship and tweets were unending. I was wrong. My last tweet went unanswered. It was as follows.
Ok, so perhaps I should have known that a tweet referencing “Boats ‘N Hoes” would go unanswered, but I figured, why not go out with a bang?
Moral of the story: Amazon’s customer service team is awesome, and I’m a really huge fan of Step Brothers.